Boreal66 – Terms, Privacy & Refund Policies

Privacy Policy

Privacy & Data Protection Policy (GDPR)

Boreal66 ehf. is committed to protecting your personal data and privacy in accordance with the EU General Data Protection Regulation (GDPR).

1. Data We Collect
We collect only the information necessary to process bookings: names, contact details, itinerary preferences, and payment confirmations.

2. How We Use Data
Data is used to confirm bookings, provide services, communicate updates, and comply with legal obligations.

3. Data Storage
All data is stored securely and encrypted where possible. Boreal66 never sells personal data to third parties.

4. Payments
Payment information is processed exclusively by certified external providers (Rapyd, Bókun). Boreal66 never stores credit card information.

5. Third-Party Providers
Third-party tour providers may receive essential customer information to deliver services.

6. Your Rights
You may request access, correction, transfer, or deletion of your data at any time by emailing info@boreal66.com.

7. Data Retention
Data is retained only as required by Icelandic law for accounting and tourism compliance.

8. Contact
For privacy-related questions: info@boreal66.com

Refund & Cancellation Policy

Standard Tours:
• Full refund for cancellations made at least 48 hours before the service.
• No refund for cancellations within 48 hours or for no-shows.

Northern Lights Tours:
• No guarantee of sightings.
• No refund if lights do not appear.
• If weather prevents running the tour: free reschedule or full refund.

Multi-Day Tours:
• Cancellation up to 40 days before departure → 100% refund.
• Cancellation between 40–30 days → 50% refund.
• Cancellation under 30 days → no refund.
• Third-party non-refundable costs may apply.